Difficult conversations : (Record no. 7279)

MARC details
000 -LEADER
fixed length control field 02107cam a2200361 i 4500
001 - CONTROL NUMBER
control field 22933826
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250109140753.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230119s2023 nyu 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2023002434
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780143137597
Qualifying information (trade paperback)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780593511695
Qualifying information (ebook)
040 ## - CATALOGING SOURCE
Transcribing agency AE-ShPAA
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF637.C45
Item number S78 2023
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 158.2
Edition number 23/eng/20230119
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Stone, Douglas,
Dates associated with a name 1958-
Relator term author.
9 (RLIN) 13289
245 10 - TITLE STATEMENT
Title Difficult conversations :
Remainder of title how to discuss what matters most /
Statement of responsibility, etc. Douglas Stone, Bruce Patton, Sheila Heen.
250 ## - EDITION STATEMENT
Edition statement Revised edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York :
Name of producer, publisher, distributor, manufacturer Penguin Books,
Date of production, publication, distribution, manufacture, or copyright notice 2023.
300 ## - PHYSICAL DESCRIPTION
Extent xxiv, 372 pages ;
Dimensions 20 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note SIBF2023
500 ## - GENERAL NOTE
General note Revised edition of Difficult conversations, 1999.
501 ## - WITH NOTE
With note P.B
520 ## - SUMMARY, ETC.
Summary, etc. "The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ʺ Decipher the underlying structure of every difficult conversation ʺ Start a conversation without defensiveness ʺ Listen for the meaning of what is not said ʺ Stay balanced in the face of attacks and accusations ʺ Move from emotion to productive problem solving"--
Assigning source Provided by publisher.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication.
9 (RLIN) 13290
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication
General subdivision Case studies.
9 (RLIN) 13291
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Patton, Bruce,
Relator term author.
9 (RLIN) 13292
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Heen, Sheila,
Relator term author.
9 (RLIN) 13293
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Online version:
Main entry heading Stone, Douglas.
Title Difficult conversations
Place, publisher, and date of publication New York : Penguin Books, 2023
International Standard Book Number 9780593511695
Record control number (DLC) 2023002435
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 7279
Koha biblioitemnumber 7279
Holdings
Date last seen Total Checkouts Full call number Barcode Date last checked out Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired
03/03/2025 1 BF637.C45 S78 2023 0004327 03/02/2025 01/28/2025 Books   Library of Congress Classification   Available for loans   SPAA Library SPAA Library General Collection 01/28/2025