Conflicted : why arguments are tearing us apart and how they can bring us together / Ian Leslie.
Material type:
- text
- unmediated
- volume
- 0571346944
- 9780571346943
- 303.69 23
- HM1126 .L47 2021
Item type | Current library | Collection | Call number | Status | Barcode | |
---|---|---|---|---|---|---|
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SPAA Library General Collection | On Shelves | HM1126 .L47 2021 (Browse shelf(Opens below)) | Available | 0003113 |
P.B
includes bibliographical references (pages 267-275) and index.
Prologue: The interview -- Why we need new ways to argue. Beyond fight or flight ; How conflict brings us closer ; How conflict makes us smarter ; How conflict inspires us -- Rules of productive argument. First, connect ; Let go of the rope ; Give face ; Check your weirdness ; Get curious ; Make wrong strong ; Disrupt the script ; Share constraints ; Only get made on purpose ; Golden rule: be real -- Staying in the room. The infinite game ; Rules of productive argument summarised ; Toolkit of productive argument.
Conflicted draws essential lessons on how to disagree well from world-class experts: interrogators, hostage negotiators, divorce mediators, diplomats and addiction counsellors. It tells inspiring stories of productive disagreements, from the invention of the aeroplane to the success of The Rolling Stones, and combines them with fascinating insights from the science of human communication. Whether it's at work, at home, or in public, confronting our differences is the only way to make the most of them. Conflicted is about how to do that successfully.
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